Setting up your properties correctly is the foundation of a smooth management experience. By defining whether your properties are single units, multi-units, or complexes, you ensure that guest assignments, pricing, and facility details remain accurate. Use this guide to categorize your properties and organize your portfolio efficiently.
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Single unit: A property consisting of one unit of a single type, such as a “suite” type.
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Multi-unit A property with several units of the same type. For example, a multi-unit might contain three "Standard rooms". Each room acts as a "Sub-unit" of the multi-unit.
When a guest books a stay, Guesty assigns any available sub-unit to the reservation. Because of this, ensure all sub-units are identical in size, price, and facilities.
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Complex A hotel-like property, consisting of different types of rooms (such as “suite”, “standard room”, etc.). It is Guesty’s equivalent of a “hotel” in other booking channels. A complex property allows you to offer different types of rooms in one location, having separate facilities and pricing for the different room types.
Learn how to create a complex in Guesty.
Example complex structure
A complex is made up of a set of properties, which can be either single-units, multi-units, or both, and can consist of different types of rooms under the same roof.
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For example, one complex can include:
- A multi-unit composed of three sub-units from a “standard room” type
- A single-unit composed of one unit of a “suite” type
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