Forwarding Booking.com Notifications to Your Email Address

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Once listings are connected to Guesty, you can be sent notifications directly from Booking.com by entering a forwarding email address that is monitored by you. Follow the instructions below.
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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, hover over Integrations.
  3. From the drop-down, click Distribution.
  4. Click the Booking.com thumbnail.
  5. Click the Settings icon to the right of the relevant account on the list.
  6. In the pop-up, scroll down to "Forward guest communications and notifications to".
  7. Click Add Email.
  8. In the field that appears, enter the email address.
  9. Click Save.

Tip:

Want other team members to receive these notifications? You can add multiple email addresses.

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