If you need to change the owner of an existing listing, follow the steps in the order below to ensure the change in ownership is aligned with your Accounting. To simplify the process, it is best to make this change at the beginning of the month.
Step by step:
- Regenerate the owner statement via a manual report to provide the latest picture of the previous owner's status.
- Check that the listing doesn’t have a remaining balance or amount to be paid to the previous owner. If there is a remaining balance, post a payment to the previous owner to settle this amount.
- Add the new owner.
- Once you have completed the above steps, change the owner to the new owner on the listing page.
Important:
It is best to leave reservations that were created in the past under the old owner. Once you reprocess a reservation belonging to the old owner, it will move over to the new owner.
