You can easily see which Automated Messages were sent to a guest for a specific reservation and which were not. Follow the instructions below.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click .
- From the left sidebar, click Guests inbox.
- Under "All conversations" to the left, select the relevant guest's thread.
- If they have more than one reservation, you'll see an arrow next to the confirmation code in the toolbar to the right. Click the arrow to select the relevant reservation from the drop-down.
- In the toolbar on the right side, click .
- Under Guest Auto Messages, click History.
A checkmark will appear next to messages that were sent, and an X will appear next to messages that weren't.
Learn how to turn off a specific message that hasn't been sent yet.