Transferring a Vrbo listing from one Vrbo account to another or merging Vrbo accounts isn't currently supported. However, you can achieve the same result by republishing the listing from Guesty to the desired Vrbo account, and then requesting Vrbo Support to migrate reviews.
Before you begin
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Understand account separation
Each Vrbo account is unique. In Guesty, every connection under represented on the Vrbo integration page in Guesty represents a separate Vrbo account.
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Check access rights
Ensure you have login credentials for both the current Vrbo account and the destination Vrbo account.
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Prepare for review transfer
Only Vrbo Support can move reviews between listings. Guesty can't perform this action.
Follow the steps below to move a Vrbo listing to a different account.
Step 1: Connect the new Vrbo account to Guesty
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Growth mode.
- Click Distribution.
- Click the HomeAway/Vrbo thumbnail.
- In the top right corner, click Add account.
- Follow the prompts to authenticate and connect the new Vrbo account.
Learn more about connecting Vrbo to Guesty.
Step 2: Publish the listing to the new account
- Navigate to the Vrbo integration page in Guesty.
- Select the listing you want to publish.
- Select the new Vrbo account.
- Click Publish.
A new listing ID will be generated in the new account. The old listing will remain in its original account unless you deactivate or disconnect it.
Step 3: Request Vrbo to transfer reviews
Note:
Only Vrbo can migrate reviews. Processing times may vary.
- Once the new listing is live in Vrbo, contact Vrbo Support.
- Provide them with:
- The old listing ID from the previous account
- The new listing ID from the new account
- Ask Vrbo to move reviews from the old listing to the new one.
Troubleshooting
Follow the troubleshooting steps below if your listing doesn't appear in the new account after publishing it.