This article explains how to create an owner as a business entity. The business name is searchable and visible across Guesty, and owners can self-manage their business identity in the Owners Portal.
Note:
If you're using a workaround by entering a business name into the owner "First Name" and "Last Name" fields, manually update these existing owner profiles to use the dedicated "Business Name" and "Business Type" fields explained below.
Where the owner's business name appears
The business name is visible across various parts of Guesty to help you quickly identify the correct owner. The display format is "Business Name (Owner First Name + Owner Last Name)" except where noted below.
- Owners 1099
- Owners Inbox
- Properties owners
- Reservations
- Owner reservation overview: Owner first name + Owner last name (Business name)
- Reservation report: Includes a dedicated field for "Business name"
- Multi-calendar owner reservations: Owner first name + Owner last name
- Accounting
Limitations
Important:
The business name is not used in owner statements, check printing, or disbursements.
Create an owner as a business
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Operations to open the dropdown menu. - Under Portfolio, select Owners.
- Click Add New Owner.
- From the "Business Type" dropdown, select the relevant business structure: LLC/LTD, Partnership, Trust, or Corporation.
- Fill in the business details:
- Business name
- Business email
- Phone number
- Enter the first and last name of the primary contact.
- (Optional) Click + Assign properties. You can assign and unassign properties at any time.
- In the sidebar, select the relevant properties, then click Done.
-
(Optional) Toggle on Activate owner portal and send owner invitation. You can enable portal access at any time.
Note:
The default portal settings will be applied to the Owners Portal. You can customize these settings from the "Portal settings" tab on the owner's profile.
- Click Create owner.
The owner's profile reflects the business-specific information, and the owner is searchable in Guesty by their business name.
Owners can update their own business name and business type directly from the Owners Portal in the "My profile" section. These changes will sync and appear in your Guesty account immediately.