Pilot: Moving reservations directly on the Multi-Calendar

Drag-and-drop a reservation between different units in the same multi-unit or to different dates directly from the Multi-Calendar. Move reservations to manage overbooking, upgrade or downgrade a guest, or switch units within a multi-unit.

Note:

Drag-and-drop isn't supported for Booking.com or Expedia reservations.

Channel limitations

Reassign sub-units within the same multi-unit for any channel without needing channel approval. Review the specific requirements for modifications, approvals, and financial updates for each channel.

  • Airbnb: Changes require channel approval. Financial updates occur only if the price changes.
  • Vrbo: Changes don't require channel approval. Financial updates occur only if the price changes.
  • Manual and Booking Engine: Changes happen instantly without channel approval. Financial updates occur only if the price changes.

Move a reservation

Follow the steps below to move a reservation to a new sub-unit or date by dragging and dropping it on the Multi-Calendar. You can move reservations between sub-units in the same multi-unit or to a completely different multi-unit

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click Multi-Calendar.
  3. Click and hold a reservation.
  4. Drag and drop the reservation onto the relevant listing or dates. Drag the reservation to the right or left edge of the Multi-calendar to scroll to dates outside your current view.
  5. In the right-side menu, review the changes and edit as needed.
    • Under "Payout", click to view and adjust the guest folio
  6. In the bottom-right corner, click Approve.

Airbnb reservations

Moving an Airbnb reservation requires Airbnb approval. After you move the reservation in Guesty, the Multi-Calendar displays an indicator showing the pending new dates.

The new dates remain unreserved and available for new bookings until Airbnb approves the change.

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