Guesty provides a detailed breakdown of channel commissions, separating the net commission from taxes like GST or VAT. This visibility ensures your accounting remains compliant and matches the invoices you receive from channels like Booking.com or Airbnb.
This feature allows you to configure tax rates for specific channels at either the account or listing level. Once set up, view these line items directly in the guest folio and accounting folio for all new reservations. The data is also visible in Accounting reports.
Understanding the breakdown logic
Guesty uses a specific hierarchy to display commission data:
Channel-provided values: For Airbnb, Guesty pulls the actual net, tax, and total values directly from the channel.
User-configured settings: For all other channels that don't provide a breakdown, Guesty uses the tax rates you define in your financial settings.
Default values: If no configuration exists, the tax amount defaults to zero.
Important:
This breakdown is only available for new reservations confirmed after this feature is enabled.
Configure channel commission taxes
Step by step:
Access your channel commission settings on the account or listing level.
At the top-right, click Edit.
Locate the specific channel to update.
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In the "PMC tax is" field, enter the applicable tax percentage.
- At the top-right, click Save.
Commission calculated by channel
Where "Commission calculated by channel" is indicated, for example Booking.com, you can still set the PMC tax. This is calculated on the commission amount sent by the channel and broken down in financial data. Learn more about different commission types.
View commission data in a reservation
Once configured, review the specific costs associated with each new booking. Follow the steps below to view the commission breakdown in a reservation's guest folio and accounting folio.
Step by step:
Access a reservation's guest folio.
Click Host channel fee.
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In the side panel that opens, view the breakdown details.
Net Channel Commission: Base commission before taxes
Tax amount: Calculated GST or VAT
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Gross channel commission: Total amount (Net + Taxes)
- (Accounting users) Scroll down to the accounting folio.
- Review the journal entries in the Owners and Accounts Payable ledgers to see the separate net commission and GST or VAT tax items.
