Welcoming families is a great way to expand your guest base and increase occupancy. Follow the instructions below to set your property as child-friendly and configure specific settings for channels like Booking.com and Vrbo.

Limitations

  • Children are included in the guest count. This total count must not supersede the property's occupancy limit.
  • Children above the age limit set in your child policy are considered adults.
  • If a reservation includes more children than your policy allows, the excess guests are considered adults.

Read below how this rule is configured for different channels.

Channel-specific settings

See how child policies sync to specific channels below.

Booking.com

Configure how children are accommodated and charged for on your Booking.com listings.
Define the following details:

  • Age range for children
  • Maximum number of children 
  • Child fees

When publishing a property, the "Child policy" field defaults to "Children allowed".

Vrbo

Changes to the child policy sync to Vrbo within 24 hours. Your listing amenities update automatically to include "family/child friendly".

Configure house rules to allow children

Use the instructions below to allow children at a property.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Select the relevant property. 

    For a multi-unit, edit the main settings. The house rules will update in the sub-units automatically.

  5. In the left-side menu, click Pricing & policies.
  6. Select Reservation policies.
  7. Scroll down to the "House rules" section.
  8. To the right of "House rules", click Edit.
  9. Under "Child policy", toggle on Children (2-12) or Infants (0-2).

    Airbnb users: If you toggle these off, an "Explain why" field appears. You must provide a reason for the change to sync.

  10. Click Save.

Set a child fee for Booking.com

For listings with a "Full sync" connection type, you can add a child fee. This fee is added to the reservation price on top of the adult fare.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Select the relevant property.
  5. In the left-side menu, click Pricing & policies.
  6. Select Pricing.
  7. Scroll down to the "Basic Fees" section and click Edit.
  8. Under "Child policy", configure the age range, the total number of children allowed per reservation, and the price per child per night.

  9.  Click Save.
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