See below where to set and/or manage your HomeToGo listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to HomeToGo.
With this type of connection, it is the channel’s responsibility to retrieve the data via API to complete the sync on their end. If the information is taking more than 24 hours to reflect to the channel, contact us.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings | In Guesty |
| Edit listings | In Guesty |
Listing details
| Action | Where to manage it |
|---|---|
| Manage the listing's amenities |
In Guesty See which amenities sync
|
| Listings properties | Properties under 100 square meters are displayed on HomeToGO, but sizes below 100 square feet are not shown in the database. Property titles are automatically generated by AI based on listing attributes, including size when relevant. |
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage instant bookings | In Guesty |
| Manage cancellation policies | In Guesty |
| Set check-in/check-out times | In Guesty |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees |
In Guesty See which fees sync
|
| Define your tax settings | In Guesty |
| Manage markups/markdowns | In Guesty |
| Manage payments |
In HomeToGo or in Guesty, according to the following: For EU users: HomeToGo collects guests payments automatically and remits the commission one day after check-in. You must join HomeToGo payments and record payments collected outside of Guesty. Guesty syncs only guest folio items and doesn't sync individual payment details. HomeToGo sends payout reports detailing the bookings included in each payment. HomeToGo sets the commission automatically. Note:HomeToGo syncs the total amount with the commission already deducted. If you also set commission in Guesty, it may appear twice in the guest folio. For users outside the EU: Collect guest payments directly for HomeToGo reservations. HomeToGo provides payment details at the time of booking. To import these details into Guesty, enable auto payment rules for your HomeToGo listings. When you process a charge in Guesty, the details update automatically. If you charge bookings through Guesty, add the commission to the listing settings. The commission appears on the guest folio automatically. HomeToGo charges commission one month after check-out. |
| Manage promotions | In HomeToGo |
| Adjust the guest invoice | In HomeToGo |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel reservations |
In Guesty Cancel reservations via Guesty to free up space in your calendar, then report the cancellation to HomeToGo to avoid being charged a commission. |
| Alter reservations |
In Guesty Update the check-in, check-out, ETA, ETD, status, and listing details, and number of adults. (Childrens and infants change is not supported) These changes won't sync with HomeToGo, as it doesn't support modifications. |
| Manage guest communication |
In Guesty Send messages to your HomeToGo guests via the Guesty Inbox to ensure messages sync. Configure your integration email on the channel to manage communication in Guesty. |
| Manage guest reviews | In HomeToGo |