Setting up Auto Payment rules per listing

Guesty's Auto Payments feature takes all the manual work out of collecting payments from your guests! With Auto Payments, you can set auto payment rules for each listing so that Guesty can automatically collect payments for your reservations. For example, you can schedule a collection of 50% of the amount at confirmation, and the rest of the amount at check-in.

Follow the instructions below to create an Auto Payment rule per listing. Also, see the steps on how to edit and delete an Auto Payment per listing.

Important:

Auto Payments are not available for Airbnb and Misterb&b reservations.

 

Creating an Auto Payment

Step by step:

  1. Ensure that a payment processor is connected to your Guesty account.
  2. Sign in to your Guesty account.
  3. In the top navigation bar, click the mode selector and select Operations mode.
  4. Click Properties.
  5. Click the relevant listing:
  6. In the listing's menu, select Pricing & policies, and select Auto payments.
  7. Next to "Rules", click Edit.
  8. Under "Auto Payments", click Add rule.
  9. Click Payment.
  10. Edit the relevant fields.
  11. Click Save.

    Tip:

    Read this article to learn how to prevent charging a guest incorrectly.

 

Editing an Auto Payment

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
  5. In the listing's sidebar menu, click Pricing & policies. Then, select Auto payments.
  6. Next to "Rules", click Edit.
  7. Apply the desired changes. Then, click Save.
  8. Read the information in the pop-up and click Yes if you want to apply the changes to existing reservations retroactively.

The new Auto Payment rule will apply to all confirmed reservations after the changes are saved.

Note:

Reservations that have had their payments handled manually, such as collecting a payment manually, editing a scheduled Auto Payment, or canceling a scheduled Auto Payment, are no longer recognized as Auto Payment reservations. Alterations made to Auto Payment rules will not apply to these reservations retroactively.

 

Deleting an Auto Payment

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing:
  5. In the listing's menu, click Pricing & policies.
  6. Select Auto Payments from the drop-down.
  7. Next to the relevant rule on the right-hand side, click the Trash can icon.
  8. Click Save.
  9. In the pop-up, select Yes to remove the rule from all existing reservations, or No to keep the rule in place for existing reservations.
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