Connecting your Smiling House account and listings to Guesty

You can publish your Guesty listings to Smiling House  and manage them directly in Guesty. Once your Guesty account is connected to Smiling House, you can publish listings at any time, and the content will be synced across the platforms. Follow the instructions below to connect your account and listings to Guesty.

Before you begin

Register for a Smiling House account and complete the onboarding questionnaire.

Connecting your account and listings

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Distribution.
  4. In the Smiling House thumbnail, click Connect
  5. Click Start connecting to Smiling House.
  6. If you already have a Smiling House account, mark the I have already signed up checkbox.
  7. Click Continue to connect listings.
  8. Select a cancellation policy and a cancellation fee (if relevant) from the dropdown menus, then click Next. You can change the cancellation policy at any time.
  9. Choose the listings you'd like to connect, by selecting All my current listings or Specific listings. If choosing the latter, click Select listings to connect. Then, mark the checkboxes for the relevant listings, and click Done.

    Note:

    Only multi-units and single units can be linked to Smiling House. Unlisted or inactive listings will not be published to Smiling House.Learn how to activate and list your listings.

  10. Click Done. A pop-up will appear letting you know that your listings are pending connection with Smiling House.
  11. Click Continue to dashboard.

Learn about the connection statuses and basic troubleshooting here. Once connected, learn where to manage your Smiling House's listings, reservations, and guest communication.

Connecting new listings

To connect new listings after your Smiling House account is connected to Guesty, click Connect listings in the top-right corner of your Smiling House dashboard and follow steps 9 to 11 above.

Disconnecting a listing

Follow the instructions in this article

Updating a listing after initiating the connection process

Changes made to listings after the connection process with the channel was initiated can only be synced to the channel if the listing’s status is "Live on channel". Updates may take up to 24 hours to reflect on the channel.

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