Setting up contacts

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You can add new contacts and edit existing contacts in Guesty.

Note:

  • Learn about the different types of contacts in Guesty here
  • Because contacts are linked with reservations and other data, they cannot be deleted
    If there is a case where you need a contact to be deleted, please contact us.
  • There are several ways to reach your contacts' details, learn more here
  • You can set a primary contact number for your guests and other phone book contacts

Follow the steps below to add new contacts:

Pro users Lite users

Step by Step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Guest experience mode.
  3. Click Contacts.
  4. In the top-right corner of the page, click New contact.
  5. Fill in the relevant information. 
  6. Click Save.

Note:

If a contact's email or phone number already exists on the Contacts page, you will see an error message stating: "This email already belongs to one of your guests"

Follow the steps below to edit a contact:

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Guest experience mode.
  3. Click Contacts.
  4. Click the relevant contact.
  5. In the contact profile, hover over the field you want to update and click Edit when it appears on the right end of the field.
  6. Make the necessary changes and click Save.
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