Managing people: Contacts, vendors, owners, and more

The information in this article is relevant only for Pro users at this time.

You can easily use your dashboard's "People" section to locate, store, and manage all your contacts: guests, owners, vendors, or any other "phone book" contacts. In this article, you will learn about the different categories and how to use them when managing your contacts.

Contacts

This category represents all of your guests and potential guests. When a reservation is made, whether through an external booking site, Guesty Booking Engine, Guesty Websites, or recorded manually in Guesty, the guest's details will automatically be saved to the contacts list. You can use "Contacts" to view the contacts' reservations and their activity log, which tracks all updates made to their contact profiles, and also create custom contact reports, as described here.

  • Click here to learn how to set up contacts

Vendors

Note:

This category is available to use as part of Guesty's premium Accounting feature.

This category is related to people who don't have access to Guesty but whose businesses provide various services to support the maintenance and operations of your properties, such as suppliers, benefactors, etc. 

  • Click here to learn how to set up vendors.

Phone Book

This category includes all other contacts who aren't guests/owners/vendors/ but it is useful to have their details stored (such as the local taxi station that can drive your guests from the airport).

  • Click here to learn how to set up phone book contacts

Owners 

This category represents the property owners you manage. 

  • Click here to learn how to set up owners

Note:

You can make an Owners Portal for the property's owner, learn more here.

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