This article will describe how to add new contacts and edit existing contacts via the People's Contacts section.
Note:
- Learn about the different types of contacts in Guesty here
- Because contacts are linked with reservations and other data, they cannot be deleted. If there is a case where you need a contact to be deleted, please contact us
- There are several ways to reach your contacts' details, learn more here
- You can set a primary contact number for your guests and other phone book contacts.
Follow the steps below to add new contacts:
Step by Step:
- Sign in to your Guesty account.
- In the top "People" dropdown, select Contacts.
- On the top-right side, select New Contacts.
- Fill in the relevant fields.
- Click Save.
Note:
If a contact's email or phone number already exists on the Contacts page, you will see an error message stating: "This email already belongs to one of your guests"
Follow the step below to edit a contact:
Step by step:
- Sign in to your Guesty account.
- In the top "People" dropdown, select Contacts.
- Select the relevant contact.
- Once you've accessed the Contact Profile, hover over the field you wish to update and click Edit.
- Personal info
- Notes
- Contact details
- Basic info
- External Profiles
- Consent Data
- Once you have made the necessary edits, click Save.
