Connecting your Whimstay account and listings to Guesty

You can publish your Guesty listings to Whimstay and manage them directly in Guesty. Once your Guesty account is connected to Whimstay, you can publish listings at any time, and content will be synced across the platforms.

Whimstay only accepts listings located in the United States, Mexico, Canada, and the Caribbean. Only single and multi-units are supported, not complexes. Additionally, all listings must be in USD currency.

Whimstay takes a percentage of each booking's total amount as a channel commission.

Follow the instructions below to connect your account and listings to Guesty.

Connecting your account

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector, then select Growth mode.
  3. Click Distribution.
  4. Locate the Whimstay thumbnail and click Connect.
  5. Click Start connecting to Whimstay.
  6. If you already have a Whimstay account, mark the I have already signed up checkbox. Otherwise, click Register here and we'll be in touch. Complete the onboarding questionnaire and repeat the steps.
  7. Click Continue to connect listings.
  8. Select a cancellation policy and a cancellation fee (if relevant) from the dropdown menus, then click Next.
    You can change the cancellation policy at any time.
  9. Choose the listings you'd like to connect by selecting either All my current listings or Specific listings. If you choose the latter, click Select listings to connect. Then, mark the checkboxes for the relevant listings and click Done.

    Note:

    Only multi-units and single units can be linked to Whimstay.
    Any unlisted or inactive listings will not be published to Whimstay. Learn how to activate and list your listings.

  10. Click Done.
    A pop-up will appear letting you know that your listings are pending connection with Whimstay.  Learn about the connection statuses & basic troubleshooting
  11. Click Continue to dashboard.

Once your listings are connected, learn where to manage the listings, reservations, and guest communication

 

Connecting new listings

To connect new listings after your Whimstay account is connected to Guesty, click Connect listings in the top-right corner of your Whimstay integration page and follow steps 8 to 10 above.

Disconnecting a listing

Follow the instructions in this article.

Updating a listing after initiating the connection process

Changes made to listings after the connection process with the channel was initiated are only synced to the channel if the listing’s status is “Connected”. Updates made to listings may take up to 24 hours to reflect on Whimstay.

If the status is “Failed”, initiate the connection process again.

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