You can publish your Guesty listings to Plum Guide and manage them directly in Guesty. Once your Guesty account is connected to Plum Guide, you can publish listings at any time, and the content will be synced across the platforms.
Plum Guide onboards only new hosts and properties in their six key markets: London, Paris, Rome, Florence, Oxfordshire (UK), Gloucestershire (UK). Properties in other locations will enter a waiting list and will be reviewed by Plum Guide at 1-3 month intervals. Plum Guide will communicate with you directly regarding waitlisted listings.
Plum Guide's priority markets are: England; France (Paris, S.France); Italy (Rome, Milan, Tuscany); Spain (Barcelona; Portugal (Lisbon/Algarve); Greece (Islands, Athens). Growth markets include Dubai, Cancun, Tulum, Tel Aviv, Palm Springs, and more.
Plum Guide charges a percentage of each booking's total amount as channel commission. In addition, there is a one-time onboarding fee.
Plum Guide requirements
You must adhere to Plum Guide's requirements of hosts and homes:
Non-negotiables - must-haves for every home and host
- Thoughtfully designed with something remarkable
- Impeccably clean and well-maintained
- With attentive and responsive hosts
Expectations - must have a minimum of five
- A full, detailed home manual
- Quality beds & bedding
- Good shower pressure and reliable hot water
- Ample crockery and functional kitchens
- Well-stocked homes: basic kitchen supplies & well-presented toiletries
- Connecting and appropriate living space
- Strong WiFi
Plum Guide supports listings with the following currencies: GBP, EUR, USD.
Follow the instructions below to connect your account and listings to Guesty.
Connect your account
Note:
Guesty Host ID is the same as the Guesty Account ID in Plum Guide.
Step by step:
- Fill out Plum Guide's registration form.
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Growth mode.
- Click Distribution.
- Locate the Plum Guide thumbnail, and click Connect.
- Click Start connecting to Plum Guide.
- If you already have a Plum Guide account, mark the I have already signed up checkbox. Otherwise, click Register here and we'll be in touch. Complete the onboarding questionnaire and repeat the steps.
- Click Continue to connect listings.
- Select a cancellation policy and a cancellation fee (if relevant) from the dropdown menus, then click Next.
- You can change the cancellation policy at any time via the listing's settings.
- Choose the listings you'd like to connect, by selecting All my current listings or Specific listings. If choosing the latter, click Select listings to connect. Then, mark the checkboxes for the relevant listings, and click Done.
- Click Done. A pop-up will appear letting you know that your listings are pending connection with Plum Guide.
- Click Continue to dashboard.
Learn about the connection statuses & basic troubleshooting here.
Once connected, learn where to manage Plum Guide listings, reservations, and guest communication.
Connect additional listings
To connect new listings after your Plum Guide account has been connected to Guesty, click Connect listings in the top-right corner of your Plum Guide dashboard and follow steps 9 to 12 above.
Update a connected property
Updates made to properties after the connection process was initiated can only be synced to the channel if the listing’s status is “Live on channel”. Updates may take up to 24 hours to reflect on the channel.
Disconnect a listing
Follow the instructions in this article.
Reconnect a disconnected listing
If you disconnected a listing from a booking channel, you can easily reconnect it. Learn more about the differences between unlisting, deactivating, deleting, removing, or disconnecting a listing.
Reconnecting is only possible for listings in status "Live on channel" or "Failed". In the integration page, locate the listing you want to reconnect and click in the "Actions" column. Click Reconnect.