Guesty’s task management functionality is highly flexible and can be adapted to suit your specific operational needs.
To manage longer reservations, create one-off tasks manually to enhance your automated setup. You can generate additional revenue by offering services such as mid-stay cleaning, extra bedding, laundry, and grocery restocking.
Other tasks
Tasks help you manage property cleaning and maintenance. They’re also a great way to handle these use cases:
- Greeting guests or performing personal check-ins.
- Conducting inspections and quality control.
- Reminding yourself to contact owners monthly.
- Checking payment statuses and collecting credit card details.
- Escalating urgent guest issues to a manager.
- Checking inventory, such as soap and toiletries, for each property.
- Managing long-term projects across your portfolio:
- Upgrading property amenities, such as entertainment or disability access.
- Marketing each listing by uploading new photos or descriptions.
Group tasks
You can allow staff members to accept their own tasks.
Set the assignee of a task template to “Group” to make it visible to all group members. Instruct group members to click Accept task to assign the task to themselves.
Task reports
Add a selection of filters and columns to your custom reports. Use the most common filters and columns listed below.
Filters
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Today's scheduled tasks: Use the "Start" filter and set it to "Is in the next 1 day".
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Tomorrow's scheduled tasks: Add the "Start" filter and set it to "Is in the next 2 days" and the "End" set to "Is after the next 1 day".
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Upcoming tasks scheduled in the next seven days: Use the "Start" filter and set it to "Is in the next 7 days".
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Unassigned tasks: Use the "Assignee" filter, and set it to "Is Unassigned".
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Tasks per supervisor, city, and listing tag: Use "Supervisor", "Property's city", or "Property's tag" to filter your results.
Columns
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Start Date: The time the assignee tapped "Start task" in the Guesty mobile app.
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Completion Date: The time the assignee tapped "End task" in the Guesty mobile app.
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Start: The planned start time from an auto task or the "Due Date" on a manual task.
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End: The planned end time based on the planned start time and duration.
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Can Start From: The "Can Start From" field on a task's time frame.
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Must Finish Before: The "Must Finish Before" field on a task's time frame.
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Task Assignee: The person assigned to the task.
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Status: See if a task is in progress, completed, and more.
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Creation Date: The date that the task was created in Guesty. For Auto Tasks, this should match the reservation's confirmation date.
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Next Reservation: A brief look at the next upcoming reservation.
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Next Planned Arrival: The guest's arrival time if the ETA was adjusted manually. The listing's default check-in time will not be displayed in this column.