Adjusting a reservation's accommodation fare

You can change a reservation's accommodation fare by adjusting the accommodation fare or adding a discount. Fees or taxes that are based on the accommodation fare will be automatically recalculated. 

If you are managing your rates in Guesty, follow the instructions below. If you are using a third-party pricing tool, contact us to adjust the fare.

Channel limitations

Airbnb

Learn how to change the reservation total price for Airbnb reservations.

Booking.com

You can only change a reservation's accommodation fare via Guesty after check-in time, and only if you're not using one of Booking.com's payment solutions for the listing. If you want to change the accommodation fare before check-in or if using a Booking.com payment solution, change the fare directly via Booking.com.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Reservations.
  4. Click the relevant reservation.
  5. In the banner at the top of the page, click Balance Due / Payout.
  6. In the "Guest invoice", click Add invoice item.
  7. From the dropdown menu under "Type", select Accommodation fare adjustment.
  8. Under Price, enter the desired amount.
  9. Click Add.

The change will appear in the reservation's guest invoice. "Accommodation fare" is the original amount before an adjustment, and "net accommodation fare" is the new amount after the adjustment.

Tip:

One adjustment can be made per reservation. Edit the amount at any time by clicking the pencil icon next to "accommodation fare adjustment" in the guest invoice section.

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