You can make changes to a reservation's accommodation fare in two ways; either by adding an adjustment amount to the accommodation fare or by adding a discount. Any fees or taxes that are based on the accommodation fare will be automatically recalculated.
If you are managing your rates in Guesty, follow the instructions below.
If you are using a third-party pricing tool, contact us to adjust the fare.
Step by Step:
- Sign in to your Guesty account.
- In the top menu, click Reservations.
- Click the relevant reservation.
- Click Balance Due or Payout in the gray banner at the top of the page.
- In the Guest Invoice section, click Add invoice item.
- Under "Type", select Accommodation fare adjustment from the drop-down.
- Under Price, enter the desired amount.
- Click Add.
Note:
The change will be displayed in the reservation's Guest Invoice section. "Accommodation fare" is the original amount before an adjustment or discount, whereas "Net accommodation fare" is the new amount after an adjustment or discount.
Tip:
One adjustment can be made per reservation. Edit the amount at any time by clicking the pencil icon next to "Accommodation fare adjustment" in the guest invoice section.
