Viewing a Guest's Signed Rental Agreement

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You can create a rental agreement for guests to fill out and sign electronically before they arrive.

Once the rental agreement is signed, you can view it in Guesty within minutes, including an audit trail of when it was viewed, signed, and submitted, in several parts of the dashboard, and each part gives you extra information. Learn what added value you get out of each approach to see which one suits your current needs:
  • The documents status report provides a bird's-eye view across reservations.
  • The reservation page provides full details about the reservation in question.
  • The inbox lets you see the message that was sent to the guest with the rental agreement and their entire conversation thread.
Please note that once a rental agreement is sent to the guest, it won't update if the reservation changes. If you wanted to see an updated version of the agreement based on the newest reservation details, you'll need to create a new one and send it to the guest.

Documents Status Report

Step by step:

  1. Sign in to your Guesty account.
  2. In the top menu, click Account.
  3. From the drop-down, select Documents.
  4. In the document manager menu, click Status report.
  5. Find the relevant reservation and click View at the right end of the row. If you also sent a check-in form to the guest, the reservation will appear twice, once for the rental agreement and once for the check-in form. 

Reservation Page

Step by step:

  1. Sign in to your Guesty account.
  2. In the top menu, click Reservations.
  3. Click the relevant reservation.
  4. Go to the "Documents" section under "Travel information" and click Rental agreement.


Step by step:

  1. Sign in to your Guesty account.
  2. In the top menu, hover over Inbox.
  3. From the drop-down, select Guests inbox.
  4. Under "All conversations" to the left, click the message thread of the relevant guest.
  5. Scroll through the thread to locate the rental agreement.
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