Create a check-in form that can be sent to guests prior to their arrival to gather useful information about their stay.
Follow the instructions below to create a check-in form or watch our video.
Before you begin
Below is some important information about creating a check-in form template:
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Sensitive information (such as credit card numbers) shouldn't be requested via Guesty
If a guest requests for their information to be deleted from your records, you are required to do so. -
You can replace the default text in any field that is underlined with dashes
Users with certain roles can create and edit the check-in form template. -
Once a guest fills in a check-in form, they'll automatically receive a message with the summary of the information they submitted
Guesty's automated message (and the info from the guest's completed check-in form) can be seen in the guest's conversation in the Guesty Inbox. - The check-in form can only be set up in English
Creating a check-in form template
Follow the instructions below to create a check-in form.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Guest experience mode.
- Click Documents, and select Check-in form.
- Fill in all relevant information to customize the template.
- Read the Terms and Conditions/Privacy Policy and activate the checkbox.
- Click Save.
Tip:
Learn more about Guesty's pre-stay tools in our dedicated webinar.