Owner's revenue in the Owners Portal and in Advanced Analytics do not match

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Revenue is the result of calculating certain numbers at a certain time, based on when you define revenue should be recognized.

Revenue in Advanced Analytics takes the numbers from your commission calculation formulas, and it can be recognized per calendar date or at check-in, for example. Advanced Analytics has a dashboard for owners' revenue. That revenue depends, of course, on those same formulas and revenue recognition.

Another place you can see your owners' revenue is the Owners Portal. The numbers used to calculate that revenue and when it is recognized depend on whether you use our Accounting solution:

  • If you do not have Accounting, revenue in the Owners Portal will follow your Advanced Analytics settings - those same numbers that are taken from the commission calculation formulas and the same revenue recognition.
  • If you do have Accounting, revenue in the Owners Portal will follow the relevant business model, which can have different numbers and/or revenue recognition.

If an owner’s revenue is not the same in the Owners Portal and Advanced Analytics, it means the revenue is calculated differently in each one, probably because you have Accounting.


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