Understanding Airbnb reservation payouts

After you receive the guest's payment for their reservation, Airbnb will send you the reservation's payout. We suggest enabling Airbnb notifications in your Guesty account to stay up-to-date and receive notifications about any actions needed on Airbnb. You can also check your Airbnb Main Dashboard notifications here.

Read below to understand how the payout process with Airbnb works, and use our troubleshooting in case you encounter any issues with a reservation payout. To learn more about Airbnb's payout policy, Refer to this article.

Payouts for confirmed reservations

Short-term reservations (less than 30 days)

You should receive the payout from Airbnb within 24 hours of the check-in date (as it is set on the property page).

Long-term reservations (more than 30 days)

The payouts will be divided into 30-day cycles. You should receive the payouts every 30 days, starting within 24 hours of the check-in date. Airbnb will determine the amount to be paid per payout.

For example: For a reservation of 75 nights (costs 10,000$), payouts can be sent in three releases: $6,000 on the 31st day of the reservation, $2,000 on the 61st day of the reservation, and $2,000 on the 90th day after check-in (91 days after the date of check-in).

You will receive a notification for each payout in Guesty until the balance is paid in full. The notification will appear in Guesty within 72 hours since the payout was sent. The reservation's payment status will be "Unpaid" in Guesty until you've received all the reservation payouts from Airbnb. The payout might be delayed if it's a weekend, a holiday, or the transaction is being reviewed.

New Airbnb hosts: Airbnb may send your payout 30 days after your first confirmed reservation.
If your first reservation is more than a month away, your payout will be sent 24 hours after your guest’s scheduled check-in date. This applies to any payouts scheduled to be released during those 30 days.

Long-term reservation payouts (more than 28 days)

For reservations of 28 consecutive nights or more, different payout rules apply based on your long-term cancellation policy:

If a guest cancels a long-term reservation:

Firm policy: You'll receive 100% payment for nights spent, plus 30 additional nights (or 100% of remaining nights if fewer than 30 remain)
Strict policy: You'll receive payment for nights spent, plus 30 additional nights from cancellation date (or 100% if fewer than 30 days remain)

Note:

Cleaning fees are always refunded to guests who cancel before check-in, regardless of your cancellation policy.

Payouts for altered or canceled reservations

If a reservation was altered or canceled after being paid, you will receive the initial payout notification in Guesty when the alteration is confirmed. The second payout notification will appear when the additional adjustment is settled. The notification will appear in Guesty within 72 hours since the payout was sent.

Troubleshoot payout discrepancies

Use our troubleshooting if you encounter payout discrepancies between Airbnb and Guesty (i.e. when the reservation payment status is "Paid" in Airbnb, but "Unpaid" in Guesty).

Related to:

GFP: Airbnb