Reversing a transaction on a reservation

Accounting by Guesty is a premium feature available to Pro users only. Please contact us to discuss activating it.


If transactions are locked because the accounting period ended, only account admins and account managers can reverse transactions.

The accounting folio displays debit and credit transactions recorded in each account per reservation. These can be transactions that were generated automatically by your business model or transactions that were added manually. Follow the instructions below to reverse a transaction.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Financials mode.
  3. Click Reservations.
  4. Select the relevant reservation.
  5. In the banner at the top of the page, click Balance due/Payout.
  6. Find the "Accounting folio" section.
  7. To the right of the relevant transaction, click .
  8. In the pop-up, click Yes.


If you are reversing an automatic transaction (from the business model), it will become unreversed if the reservation is reprocessed later on.

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