Connecting an Airbnb account to Guesty

Airbnb is the starting point for new entrepreneurs and property owners. Due to the strong relationship between Guesty and Airbnb, the process to connect these platforms is simple and supports a streamlined, integrated system to manage your listings and business operations.

Note:

You can add multiple Airbnb accounts, but each must be connected to only one Guesty account.

Before you begin

  • Create an Airbnb account and verify your identity on Airbnb.
  • Add the following four items to your Airbnb account to ensure authorization.
    • Profile picture: Add a profile picture in "Edit profile".
    • Verified email address: Your email address must be verified in "Personal info"
    • Verified phone number: Your phone number must be verified in "Personal info"
    • Government-issued ID: Upload your ID in "Personal info"
  • If you manage your Airbnb listings with another PMS, disconnect from it before connecting to Guesty.

Connect your Airbnb account to Guesty

Important:

  • Ensure you keep both platforms open in your browser throughout the connection setup.
  • Avoid repeating actions (like clicking "send email") multiple times. You may reach a quota limit and be blocked for 24 hours.

Step by step

  1. Log in to the Airbnb account you want to connect directly via Airbnb (not social login).
  2. Sign in to your Guesty account.
  3. In the side navigation menu, click icon Marketing and sales to open the dropdown menu.
  4. Under Channel management, select Distribution.
  5. Click the Airbnb thumbnail.
  6. In the top right corner, click Add account.
  7. In the pop-up, select Connect your account and click Choose.
  8. Fill in the following information:
    • Custom integration email address prefix: Guesty generates an email ending in @user.guesty.com. Customize the prefix and ensure it is set as your primary email in Airbnb.
    • Unique account nickname: To identify the account in Guesty.
  9. Click Next.
  10. Click Done. Let’s verify the connection.

Your account status will change to "Connected" once approved by Airbnb. You can then begin importing listings.

Next steps: Connect your listings

Once your account is connected, your existing listings are added to Guesty with a “Not connected” status. Import these listings to sync their data and manage them from Guesty.

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