Pilot: Managing multi-level combo properties

Larger buildings are often rented in more than one way. Guests might book a single apartment, two apartments together, a full floor, or the entire building for an event. Multi-level combo properties let you match this structure in Guesty. You can offer each option as its own property while availability stays synced across the whole building.

Multi-level combos build on combo properties; learn how to configure a combo property.

How multi-level combos work

A multi-level combo links combo properties to each other to match how your building is rented. Guesty syncs availability across the entire structure using Smart Calendar Rules: a reservation on any property blocks every property that shares the same space, at every level. Properties that don't share space stay available.

You can structure multi-level combos in the following ways:

Multiple levels

Link combos inside other combos to create up to six levels. A villa, for instance, can be rented by the room, by the suite, by the house, or as a whole.

For example:

A reservation for the Master Bedroom blocks the Master Suite, the Main House, and the Villa. The Master Study, the Family Suite, and the Guest House stay available

Shared properties

Link the same property to more than one combo, even when neither combo is part of the other. This lets you sell overlapping combinations of the same space.

For example:

Apartment B is linked to both the A+B and B+C combos. A reservation for A+B blocks Apartments A and B, the B+C combo, and Building Y. Apartment C stays available.

Editing permissions

You can edit the full structure only from the top-level property. Nested combos and lowest-level properties show the structure as read-only, with a link to the top-level property.

Billing

Only the properties at the lowest level of the structure are billed. Combos at higher levels, including the top-level property, aren't billed. If a lowest-level property has variants, it's billed as a property variant.

For example:

In the villa structure, only the eight rooms are billed. The suites, the apartments, the Main House, the Guest House, and the Villa aren't billed.

Because billing depends on a property's level, changing the structure can change which properties are billed:

  • Linking properties to a lowest-level property: The property becomes a combo and is no longer billed. The properties you link to it are billed.
  • Unlinking all properties from a combo: The combo becomes a lowest-level property and is billed.
  • Deactivating or deleting the last active property in a combo: Billing starts for the combo directly above it.

Create a multi-level combo

Link properties from the higher-level property: open it and link the properties directly below it. You can build the levels in any order, and each property you link can be a regular property or an existing combo.

To create a multi-level combo:

  1. Open each property that contains other properties and configure it as a combo property.
    • To share a property between combos, link it from each combo it belongs to.
  2. (Optional) Assign variants to a combo.

When you link an existing combo, its full structure appears under the "Combo properties" section of the higher-level property.

Delete a combo in a multi-level structure

When you delete a combo, its linked properties are removed from the structure. Their availability no longer syncs with the other properties in the building, which can lead to double bookings.

Note:

Before deleting a combo, check the calendars of its linked properties for overlapping bookings.

Deleting a combo can change which properties are billed. Learn more about billing for multi-level combos.

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