Pilot: Understanding Airbnb promotions

Attract more guests and fill your calendar by offering targeted discounts. Offer mobile-only booking discounts or attract top-rated guests by setting up Airbnb promotions. You can manage these promotions easily, right from Guesty.

View applied promotions on a specific reservation's page, in the Guest folio and invoice tab, under Accommodation fare.

Learn how to set and manage promotions in Guesty.

Limitations

Before proceeding, review the following limitations set by Airbnb:

  • Customization restrictions: Discount rates and eligibility rules are pre-set by Airbnb and can't be configured. You can only assign or unassign listings.
  • Multiple promotions of the same type: You can only configure one promotion of each type.

Promotion types

You can create two types of Airbnb promotions in Guesty to target different booking behaviors.

Learn how to set a non-refundable discount for Airbnb listings.

Top-rated guests discount

Attract guests rated 4.8 stars or higher with at least 3 reviews. Airbnb offers a 15% discount and applies it automatically to guests who qualify.

Mobile-only discount

Reward guests who book reservations on the Airbnb mobile app. Airbnb offers a 10% discount. Guests see a strikethrough price and the discount at checkout.

Stacking promotion rules

Both promotion types can be stacked with each other and combined with other promotion types. Review the stacking logic below to ensure you're offering the intended prices:

  • Discounts in different tiers stack with each other.
  • Discounts within the same tier don't stack with each other.
  • Discounts stack cumulatively, using this formula:

    Final price = Base price × (1 - Tier 4 Discount) × (1 - mobile-only discount) × (1 - Top-rated guests discount)
  • Non-refundable discounts apply to the nightly price after all other discounts are calculated.

The tiers are applied in the following order:

Example

A reservation made by a top-rated guest on mobile can receive the following discounts, if they were made available at the time of booking. Below is an example for a one-night booking with a base nightly price of $10.00:

Order

Discound

Calculation

Nightly price

0 Nightly price $10.00
1 Last-minute discount, 10% $10.00 × (1 - 0.10) $9.00
2 Mobile-only discount, 10% $9.00 × (1 - 0.10) $8.10
3 Top-rated guest discount, 15% $8.10 × (1 - 0.15) $6.885
4 Non-refundable discount, 10% (applied last) $6.885 × (1 - 0.10) $6.1965 ≈ $6.20

Final nightly price: $6.20

 

 

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