Troubleshooting: Billing autopay restrictions for Indian customers

Due to a mandate from the Reserve Bank of India (RBI) on recurring card payments, Guesty can't automatically charge credit cards for subscription fees for accounts based in India. Instead, you'll need to pay each invoice manually using a link provided in the invoice PDF.

Repeat this process for each billing cycle. 

Why you still need a credit card on file

Even though your subscription can't be paid automatically, you must keep a valid credit card on file in your Guesty account. This card is needed for other purposes, but won't be automatically charged for your subscription payments.

Learn more about adding and removing a Guesty billing payment method.

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