Stay is a rental platform designed to give property owners more control and flexibility across short-, mid-, and long-term stays. To ensure a consistent booking pipeline, the Stay Leads feature provides hosts with unlimited access to a vetted pool of high-quality guest inquiries. Also, Stay operates on a transparent flat-fee model, eliminating commissions so that owners can retain the full value of their rental income.
Note:
This channel is not yet available to all Guesty users. To join the pilot, fill out this form
Before you begin
Ensure your properties are active and listed. Unlisted or inactive listings will not be published to Stay.
Important:
Stay only supports single-unit listings. You can't connect multi-unit listings to Stay.
Connect your account and listings
Follow the steps below to connect your Stay account and listings to Guesty.
- Create a Stay account.
- Sign in to your Guesty account.
- In the side navigation menu, click
Marketing and sales to open the dropdown menu. - Under Channel management, select Distribution.
- Locate the Stay thumbnail and click Connect.
- Click Start connecting to Stay.
- Click Continue to connect listings.
-
Select a cancellation policy, and a cancellation fee if relevant, from the dropdown menus, then click Next.
You can change the cancellation policy at any time via the listing's settings.
- Choose the listings you'd like to connect:
- To connect all listings, select All my current listings.
- To connect individual listings, select Specific listings. Click Select listings to connect and check the boxes for the relevant listings. Click Done.
- Click Done. A pop-up will appear letting you know that your listings are pending connection with Stay.
- Click Continue to dashboard.
Connect additional listings
To connect new listings after your Stay account is connected to Guesty, click Connect listings at the top-right corner of your Stay dashboard and follow steps 7 to 11 above.
Disconnect a listing
To disconnect a listing, follow the instructions in this article.
Sync listing changes
Changes to listings sync to the channel only if the listing's status is "Live on Channel".
- "Live on Channel": Changes sync automatically to the channel.
- "Failed": Reinitiate the connection process to push the updates to the channel.
If the listing status is "Pending", changes won't sync until the status changes to either "Live on Channel" or "Failed".