Traveloka is one of the premier platform for seamless travel discovery and booking, operating across Southeast Asia and Australia. It provides a comprehensive suite of services, including transport, stays and travel experiences.
Before you begin
- You can link complex listings to Traveloka and manage them directly in Guesty. Once connected, availability, rates, and inventory (ARI) sync automatically across both platforms.
- Guesty only supports linking existing listings to existing Traveloka listings. You can’t create or publish listings from Guesty.
- While ARI and reservation details sync between the platforms, additional details (fees, amenities, and descriptions) must be managed in Traveloka. Only the following rate plan components sync: base price adjustments, minimum/maximum nights, and assigned rate plans. Configure all other settings, such as cancellation policies, directly in Traveloka. Learn where to manage your listings, reservations, and guest communication after connecting to Traveloka.
- Traveloka only supports complexes. After completing the setup, track each listing’s connection status and rate plans mapping.
Important:
To avoid double bookings, unlist or stop selling rate plans in Traveloka during the connection process.
Complete these steps before connecting Traveloka to Guesty.
Step by step:
- Create a Traveloka account.
- Contact your Traveloka account manager or support team to link the relevant Hotel IDs to Guesty/YieldPlanet.
- Ensure the currency matches between your Guesty listing and the corresponding Traveloka listing.
Connect a Guesty complex to a Traveloka Hotel ID
Follow these steps to connect a listing to Traveloka. Repeat the connection setup for each complex you want to connect.
Step by step:
- Create the relevant room types for each Hotel ID in Traveloka.
- Assign rate plans to each room type in Traveloka.
- Sign in to your Guesty account.
- Create a complex listing in Guesty that corresponds to each Hotel ID.
- Assign at least one rate plan to each room type in Guesty, ensuring it matches the rate plans in Traveloka.
- In the side navigation menu, click
Marketing and sales to open the dropdown menu. - Under Channel management, select Distribution and select the Traveloka thumbnail.
- In the Verify account step, enter your Traveloka login and password, provided by your Traveloka account manager or support team.
- Link each complex in Guesty to its corresponding Hotel ID in Traveloka.
- Match room types in Guesty to their Traveloka counterparts. You can skip this step and return to it later via the integration page.
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To make your listings sellable on Traveloka, map rate plans in Guesty to matching rate plans in Traveloka. You can skip this step and return to it later via the integration page.
Note:
Assign rate plans manually for each unit type, as bulk assignment is unavailable
- Click Continue to return to the integration page once the connection is complete. The mapped rate plans will automatically become sellable on the channel.
Connect new complexes
You can connect additional Hotel IDs to Guesty at any time. Click Connect listings in the top-right corner of your Traveloka dashboard and follow the setup instructions.
Disconnect complexes
To make a listing unsellable on Traveloka, disconnect all the listing's rate plans.
If you need to completely remove the connection, contact your Traveloka account manager and request to disconnect Guesty/YieldPlanet as a provider to your Traveloka account.