To ensure successful ACH transfers and prevent payment failures, you must configure owner and vendor profiles with specific mandatory information. Use this guide to verify that all required fields are complete before initiating a payout.
This article helps you identify the mandatory and optional fields for ACH payments in Guesty Accounting.
Review ACH requirements
Before you send a direct ACH transfer, confirm that the owner profiles and vendor profiles contains the following data. Missing mandatory information causes the transfer to fail.
Profile requirement checklist
| Requirement | Status | Description |
|---|---|---|
| Payout method | Mandatory | Must be set to ACH/NACHA. |
| Bank account number | Mandatory | The unique identifier for the recipient's bank account. |
| Routing number | Mandatory | The nine-digit code identifying the specific financial institution. |
| Account holder type | Mandatory | Specify if the account belongs to an Individual or a Business. |
| Address | Mandatory | A valid physical business or personal address is required for verification. |
| Email address | Mandatory | Used for automated payment notifications and error reporting. |
| Beneficiary name | Mandatory | The name on the bank account must match the profile name exactly to avoid "mismatch" errors. |
| Phone number | Optional | Helpful for record-keeping but doesn't block the transaction. |
Minimize payment failures
Beyond the profile fields, ensure these system conditions are met to prevent delays:
Available balance: Confirm your trust or cash account has sufficient funds.
Account verification: Ensure your own bank account is fully verified via micro-deposits.
Whitelist status: Some banks require you to whitelist the ACH Originator ID. If a transfer is rejected, provide your bank with the Company Name "AIRWALLEX" and Company ID "1371913769".