Troubleshooting discrepancy in revenue share between PMC and owner

In addition to setting the PMC commission for net rental income when creating a business model, you can also set up how the income or expense is split between the PMC, owners, and vendors for different fees and markups.

On November 27, 2025 the following fees were separated from the accommodation fare and displayed as standalone items, allowing for a different revenue share than the accommodation fare:

  • Extra person fee
  • Weekly discount
  • Markup or markdown

All reservations created on or after November 27, 2025 automatically follow this new split behavior. Reservations created prior to this date have fees bundled into the accommodation fare, without an option to split the revenue.

If you have a markup, extra person fee, or weekly discount configured in your account, these fees are allocated 100% to the PMC by default, and not split with your owners.

If you prefer the fees to be split with your owners as they were prior, update your net rental income calculation:

  1. Navigate to Accounting > Business Models.
  2. Click the relevant business model.
  3. Click Edit net rental income.
  4. Add the following fee items to the formula:
    1. Markup/Markdown
    2. Weekly Discount
    3. Extra Person Fee
  5. Click Save.
  6. Reprocess reservations starting from November 27, 2025.

If you have not sent out your owner statements yet, regenerate them to include all updated data.

If you have already sent them, no action needed. The difference will appear as an opening balance on your next owner statement.  
 

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