Compliance property information includes the essential data and documentation required to meet the legal and regulatory standards for rental properties, ensuring compliance with local safety, health, and environmental laws and regulations.
The compliance section is displayed only for properties that require compliance information, or fall under a specific regulatory category type. The mandatory fields displayed in the section are specific to the property's city and type.
For properties with a “Pending” or “Failed” status that require compliance information to be published on Vrbo, you can add or update the required details directly in Guesty at any time.
Follow the instructions below to add or edit the compliance property information to your listing.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Growth mode.
- Click Distribution.
- Click the HomeAway/Vrbo thumbnail.
- Select the relevant account.
- For listings with a "Pending" status, follow the instructions to add compliance information.
For listings with a “Failed” status, click Show errors.
- Click the link in the pop-up. You will be directed to the “Owner and license” page for the relevant property.
- Scroll down to “Vrbo license details” and click Edit.
indicates an error, which can be fixed in the steps below. - For properties that display “Regulation category”, select Regulation category from the dropdown menu.
- Add the relevant information.
Important:
Guesty validates the format of these input fields, but ensuring the accuracy of the information remains your responsibility.
- A blue banner indicates mandatory compliance requirements that need your attention, such as minimum stay or annual limit requirements. Click the displayed link to fix compliance issues.
- A red banner indicates mandatory compliance requirements that are missing or incorrect. Add or edit the missing information and click Save.
- Click Save.