Connecting Roibos to Guesty

You can link complex listings to Roibos and manage them directly in Guesty. Once connected, availability, rates, and inventory (ARI) sync automatically across both platforms. Guesty only supports linking existing listings to existing Roibos listings. You can’t create or publish listings from Guesty.

Roibos only supports complexes, so ensure your properties are set up as complexes in Guesty. While ARI and reservation details sync between the platforms, additional details (fees, amenities, and descriptions) must be managed in Roibos. Only the following rate plan components sync: base price adjustments, minimum/maximum nights, and assigned rate plans. Configure all other settings, such as cancellation policies, directly in Roibos.

Before you begin

• Create a Roibos account. 

• Contact your Roibos account manager or support team to link the relevant Hotel IDs to Guesty/YieldPlanet.

• Ensure the currency matches between your Guesty listing and the corresponding Roibos listing. 

Connect a Guesty complex to a Roibos Hotel ID

Follow these steps to connect your complex listing to Roibos or watch our video. Repeat the connection setup for each complex you want to connect.

1. Create the relevant room typesfor each Hotel ID in Roibos. 
2. Assign rate plans to each room type in Roibos. 
3. Sign in to your Guesty account. 
4. reate a complex listing in Guesty that corresponds to each Hotel ID. 
5. Assign at least one rate plan to eachroom typein Guesty, ensuring it matches the rate plans in Roibos. 
6. Click the mode selector in the top navigation bar and select Growth mode.
7. Click Distribution and select theRoibos thumbnail.
8. In the Verify account step, enter your Roibos login and password, provided by your Roibos account manager or support team.
9. Link each complex in Guesty to its corresponding Hotel ID in Roibos.
10. Match room types in Guesty to their Roibos counterparts. You can skip this step and return to it later via the integration page.
11. To make your listings sellable on Roibos, map rate plans in Guesty to matching rate plans in Roibos. You can skip this step and return to it later via the integration page.
12. Click Continue to return to the integration page once the connection is complete. The mapped rate plans will automatically become sellable on the channel.

Connect new complexes

You can connect additional Hotel IDs to Guesty at any time. 

In your Roibos integration page, click Connect listings in the top-right corner and follow the setup instructions.

Disconnect complexes

To make your listing unsellable on Roibos, disconnect all its rate plans in Guesty. 

If you need to completely remove the connection, contact your Roibos account manager and request to disconnect Guesty/YieldPlanet as a provider to your Roibos account.