Upsells allow guests to purchase optional services directly during the booking process on your Guesty Booking Engine or Guesty Booking Engine API. Promoting these services as optional extras helps increase revenue without impacting fees that are set to apply automatically to specific channels. Instead, the service appears as an optional extra exclusively for guests on your website. You can also promote these items by adding hyperlinks to the services on external pages.
The name displayed on the website is the internal name of the fee in Guesty. Change this name at any time within the fee settings.
Note:
Upsell text doesn't translate to other languages on the website automatically. It displays exactly as written.
Before you begin
Create an additional fee in Guesty before defining it as an upsell.
Define a fee as an upsell
Follow the steps below to set an additional fee as an upsell for the Guesty Booking Engine or API.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Financials mode.
- Click Financial settings.
- Select Additional fees from the side menu.
- To the right of the relevant fee, click
and select Upsell on your website.
- Toggle on Upsell on your website.
- Upload an image related to the service. The recommended size is 4:3.
- Enter a description in the text box to tell guests more about the service and what it includes.
- Click Save.
After enabling the upsell, review your Guesty Booking Engine to ensure the service appears correctly for guests during the checkout process.