Where should I manage my Reconline CIH listings, reservations and guest communication?

See below where to set and/or manage your Feratel's listings, reservations, guest communication, and tools.

We recommend that all actions be managed via Guesty unless otherwise indicated.

Note:

If mentioned to manage a certain action in Guesty, any updates will be synced with the channel. 

Action

Where to manage it

Set basic fees (cleaning fee, extra person fee)

In Reconline CIH

Set additional fees & charges

In Reconline CIH

et your check-in/check-out times

In Reconline CIH

Define your tax setting

In Reconline CIH

Create new listings/edit existing listings

In Reconline CIH

Single-units, multi-units, and complexes are supported. Sub-units are not supported (a multi-unit will function as a single-unit).

Manage your calendar & availability

In Guesty

Cancel/alter existing reservations

In Reconline CIH

The host should contact info@reconline.ch to request a cancellation or alteration of their booking.

Set the listing’s amenities

In Reconline CIH

Set up workflows (including sending automated messages)

In Reconline CIH

Manage payments

In Reconline CIH

Guesty is the merchant on record.
Learn how to record a payment collected outside of Guesty here.

Manage your guest communication

In Reconline CIH
Messages initiated by guests via the channel's messaging tools won't be synced into the Guesty Inbox, including the following:
Emails, comments, special requests, inquiries for reservations, requests to book

Set your rate plans

In Reconline CIH and Guesty

The rate plan(s) for a listing on Guesty needs to match the rate plan(s) on Reconline CIH.

multiple rate plans can be set per listing

Set up your promotions

In Reconline CIH

Manage guest reviews

In Reconline CIH

Adjust the guest invoice

In Reconline CIH

Applying markups/markdowns

In Guesty

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