See below where to set and/or manage your Reconline CIH listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Reconline CIH.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings | In Reconline CIH |
| Edit listings | In Reconline CIH |
Listing details
| Action | Where to manage it |
|---|---|
| Manage the listing's amenities | In Reconline CIH |
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage rate plans |
In Reconline CIH and in Guesty The rate plans for a listing in Guesty must match the rate plans in Reconline CIH. |
| Set check-in/check-out times | In Reconline CIH |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Reconline CIH |
| Define your tax settings | In Reconline CIH |
| Manage markups/markdowns | In Guesty |
| Manage payments | In Guesty |
| Manage promotions | In Reconline CIH |
| Adjust the guest invoice | In Reconline CIH |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
In Reconline CIH Cancel reservations through your Reconline CIH user account or the link in the reservation confirmation email from Reconline CIH. Check the reservation's cancellation deadline and complete the cancellation before it expires. |
| Manage guest communication |
In Reconline CIH Messages initiated by guests via the channel's messaging tools won't be synced to the Guesty Inbox. However, you can use Guesty's message automations to send messages to guests. |
| Manage guest reviews | In Reconline CIH |