How can I display multiple payments on the guest invoice?

As some guests book your properties for extended stays, they may require flexible payment arrangements. In this case, we recommend splitting the payments manually.

As you cannot manually edit the "Payments terms" section of the invoice, if you still want the split payments to show on the invoice you send to your guest, you can choose from the two below options:

  • Add the guest's credit card into the Guesty system, and create the payments manually. When you create the invoice, the split payments are displayed under "Payment terms".
  • If you don't have the guest's credit card, create the payments manually first, and then create a guest invoice for the full payment amount. In the guest invoice, write the specification of the split payments in the free text section of the invoice.

Important:

When your guests are ready to pay, they will see the total amount of payment before clicking Submit card details. This is by design, and the system will charge them the amount scheduled per Auto payments, and not the full amount.

Next steps

Once successfully collected, send your guest a receipt for each payment.

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