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Beta: Setting up early check-in/late check-out blocks for reservations

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If a guest is checking in early or checking out late, be sure to check the "Block the night before" or "Block the night ahead" checkboxes to avoid overlapping reservations. This will eliminate the risk of a new guest checking in before a previous guest has checked out, or before you've had the chance to complete the post-check-out tasks. The relevant checkbox will be grayed out if the night before or the night ahead is already occupied

You can create blocks for early check-in or late check-out times in several different ways:

  1. Multi calendar (manually)
  2. Listing's Calendar (manually)
  3. Reservation page (manually)
  4. Listing page (automatically for all future reservations)

Tip:

Learn how to change a listing's default check-in and check-out time.

 

Multi Calendar

You can manually block the night before check-in or the night after check-out for an existing reservation, directly via the Multi-Calendar.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the Multi Calendar icon.
  3. Click the relevant reservation.
  4. In the right sidebar, click the pencil icon to edit the reservation.
  5. Click the Dates drop-down menu, and scroll down to “Check in - Check out”.
  6. Mark the Block the night before and/or Block the night ahead checkbox.
  7. Click Save.

Listing's Calendar

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector, then select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
  5. In the listing's menu, click Calendar.
  6. Click the relevant reservation.
  7. Follow steps 4-7 above ("Multi-Calendar")

Reservation page

You can manually block the night before check-in or the night after check-out for an existing reservation, directly via the reservation’s page.

Pro users Lite users

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector, then select Operations mode.
  3. Click Reservations.
  4. Search for the relevant reservation and click it.
  5. Under the “Summary” field, click the pencil icon to edit the reservation’s check-in and check-out time blocks.
  6. Under the “ETA” field, mark Block the night before and/or Block the night ahead checkboxes.
  7. Click Save.
  8. A gray block will appear on the reservation's calendar to display the early check-in and/or late check-out blocks.

Property page

You can set up automatic time blocks for all future reservations via the property’s page.

Note:

Blocks are triggered by new reservations that are created, and will affect all future reservations. Time blocks won’t apply to existing reservations or reservations that haven’t checked in yet.

Pro users Lite users

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector, then select Operations mode.
  3. Click Properties.
  4. Select the relevant listing.
    For a multi-unit, access the listing's main settings. The change will be applied to the sub-units.
  5. In the listing's menu, click Pricing & Policies, and select Reservation policies from the drop-down.
  6. In the "Check-in and check-out policy" section, click Edit.
  7. Enter the relevant information, and mark Yes, I allow early check-in and/or Yes, I allow late check-out checkboxes.
  8. Click Save.

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