You can activate or deactivate properties at any time. If an error message appears when activating a property, check your billing status. You must have a valid payment method or an up-to-date payment to activate a property.
Follow the instructions below to check your payment status.
Step by Step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Account to open the dropdown menu. - Select Guesty billing.
- In the left submenu, click Payment status.
Note:
You can add or remove payment methods at any time. Once you resolve the billing issue, you can activate the property.