Rentals United is a channel manager. As a channel manager, it allows you to distribute your listings to multiple booking channels.
Once you're connected to Rentals United, you can choose which booking channels you want to use in the Rentals United dashboard.
Note:
Every channel allows for different levels of connection with channel managers — some channels allow full access, while others only sync calendars and reservations.
Check out the list of all channels you can get exposure to.
Connect your Rentals United account to Guesty
Below are the steps of the process to connect your Rentals United and Guesty accounts:
-
Contact us or your Customer Success Manager about adding your listing to more channels.
If you're opening a support ticket to submit your request to us:- In the "Ticket topic" field, select Booking Channel.
- In the "Booking Channel" field, select Rentals United.
- In the "Subject" field, type in your request to connect accounts (for example, "Request to connect Rentals United and Guesty accounts").
- In the "Description" field, please enter the details of your request.
- Once your new Rentals United account has been set up, you'll need to publish your listings to Rentals United.
- Next, you'll have an onboarding meeting with Rentals United, set up by Guesty.
This meeting will be an introduction and explanation of how to use Rentals United. - The last step is to change your email in all relevant accounts and listings to your Guesty integration email @user.guesty.com in every channel connected to Rentals United (explained below). This change must be done in each channel separately, and not via Rentals United.
The Guesty integration email is what enables data and communication to flow between Guesty and the connected channels.
Note:
Depending on the channels you'd like to connect to, it can take a few days to a few weeks to complete the process. Your Account Manager at Rentals United will be able to provide you with more information.
Locate and add your Guesty integration email to Rentals United
You can find your integration email via the Rentals United Integration page in Guesty.
Publish a Rentals United listing in Guesty
Important:
If you already have a Rentals United account with existing listings, please contact us.
You can publish a listing from Guesty to Rentals United at any time. Follow the instructions below to publish your listings via Guesty.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Properties. - Click the relevant listing.
If the listing is a multi-unit, each sub-unit must be published as separate listings. Click a sub-unit on the left-hand side first. Learn more about accessing a sub-unit's settings - In the property submenu, click Marketing.
- From the dropdown select Rentals United.
- If you have more than one Rentals United account connected, select the relevant account from the dropdown.
Your listing is now published on Rentals United.
FAQs
Yes, contact us for further information.
The tax values should be the same that you have set up in Guesty.
When your Rentals United fee is per listing, all listings are billed, not just the listings that are connected to Rentals United at that moment. Deactivate the listing to stop paying the Rentals United monthly fee.
Messages sent by guests via Vrbo are received in Guesty. However, messages sent through Vrbo to guests don't display in Guesty.
Guesty blocks the reservation dates across all other connected channels. To prevent double bookings ensure the following:
- Update your calendar directly in Guesty and avoid direct changes within the channels themselves.
- The password for your Rentals United account is exactly the same on both Rentals United and Guesty in order for any data to sync. If you change your password in Rentals United, you must also update it in Guesty. If not, the integration won't work, which can result in double bookings
