Important:
The legacy auto payments feature will be discontinued soon. Switch to the new payment automations for a more flexible and powerful way to manage payment schedules.
Cancel a scheduled Auto Payment or Payment Automation for a specific reservation following the steps below.
Cancel a scheduled payment
Important:
Always cancel a scheduled payment before collecting a manual payment, to avoid duplicated payments on a reservation.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- In the top menu, click Reservations.
- Select the relevant reservation.
- In the gray banner at the top of the page, click Balance due to the right.
- Under "Payments", click Scheduled.
- Click
and select Cancel payment to the right of the relevant payment.
- Click Yes, cancel payment.