Step by step:
Rate plans are managed within your SiteMinder account. Follow these steps to link them to Guesty:
- Sign in to your SiteMinder account.
- In the top menu, click Guesty.
- Click Rooms & Rates.
- Click the relevant rate plan.
- Click Configure.
-
Enter the relevant codes.
Tip:
Unsure of which codes to enter? Contact your SiteMinder Account Manager for assistance.
- Click Save.
Note:
Entering these codes ensures that the base prices of listings are sent from Guesty. It also ensures that reservations made via SiteMinder’s connected channels are received in Guesty.
FAQs
Which financial settings are supported?
Supported financial settings vary by booking channel because each is configured differently.
Contact your SiteMinder account manager for more information regarding specific channel support.
Where can I view guest payment details?
Find a guest's payment details directly in your SiteMinder account.
Does SiteMinder support multiple rate plans?
A rate plan is a pricing structure that contains a variety of rates for each room type. For example, offer a price for rooms with free cancellation and another price for non-refundable rooms, but with breakfast included.
With SiteMinder, Guesty supplies a single rate plan. This should be the primary rate plan created for a listing on the booking channel. Other rate plans should be configured relative to this rate plan. As each booking channel manages this differently, contact your SiteMinder account manager for assistance.
During the SiteMinder onboarding process, we provide rate codes for each listing and room type to both you and SiteMinder. This allows for manual configuration in your SiteMinder account.
Important:
Ensure to update the rate plans in Guesty. These updates are pushed from Guesty to SiteMinder.