Tip:
Use voucher code GUE2TY21N to get 15% off your purchase in the Nuki online shop. Restrictions apply. For B2B pricing for 10 or more units, contact the Nuki sales team: b2bsales@nuki.io1. Connect Nuki to Guesty
Please reach out to our Customer Solutions team for instructions on how to connect with Nuki to Guesty.
2. Connect Guesty to Nuki
Step by step:
- Sign in to your Nuki Web account.
- In the sidebar menu, click SHORT-TERM RENTAL.
- Click the Connect now button.
- In the pop-up box, under "Guesty", click Link.
- Under "Guesty Token", enter the API you received following the Customer Solutions instructions.
- Click Link.
- After Guesty listings appear, click on each listing to connect with the device of the property.
Sharing key codes with guests
To share the key codes with guests, set up automated messages that include the code variable {{key_code}}. Follow the steps below. Schedule the message to be sent at least 20 minutes after reservation confirmation to allow time for the variable to populate.
If the code was not sent, follow this troubleshooting guide.
Note:
Read more about Nuki here. For more information, contact Nuki Support at contact@nuki.io.
Nuki FAQs
When will the guest receive the code? Can we block the code being sent if the online-check in form has not yet been filled in?
Nuki updates the code in the "keycode" field in Guesty. You can set up automated messages to include the "keycode" field according to any available filter. See above for more details.
Will the user see in the inbox if the code was sent? If the code is sent via auto message, it will appear in the inbox.
Can we as the management company use only Guesty for Nuki, as long as the owner has the Nuki app?
We recommend that you have direct access to the Nuki app, to prevent potential lockouts if something does not work.