The
Nuki Smart Lock is an electronic, retrofit door lock that can be installed on the inside of the door within a few minutes, without screws or drilling. In combination with the Nuki app, it turns the smartphone into a smart key, with access permissions sent to guests for their corresponding booking period.
Copy the Guesty API key
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click
.
- From the dropdown menu, select Guesty Marketplace.
- Search for "Nuki", then click Connect in the thumbnail.
- At the top right, click Connect.
- In the pop-up, copy the API key.
- Click OK.
Connect Nuki with Guesty
Step by step:
- Sign in to your Nuki Web account.
- In the sidebar menu, click SHORT-TERM RENTAL.
- Click the Connect now button.
- In the pop-up box, under "Guesty", click Link.
- Under "Guesty Token", paste the API copied in the steps above.
- Click Link.
- After Guesty listings appear, click on each listing to connect with the device of the property.
Sharing key codes with guests
To share the key codes with guests, set up automated messages that include the code variable {{key_code}}. Follow the steps below. Schedule the message to be sent at least 20 minutes after reservation confirmation to allow time for the variable to populate.
If the code was not sent, follow this troubleshooting guide.
Nuki FAQs
When will the guest receive the code? Can we block the code being sent if the online-check in form has not yet been filled in?
Nuki updates the code in the "keycode" field in Guesty. You can set up automated messages to include the "keycode" field according to any available filter. See above for more details.
Will the user see in the inbox if the code was sent? If the code is sent via auto message, it will appear in the inbox.
Can we as the management company use only Guesty for Nuki, as long as the owner has the Nuki app?
We recommend that you have direct access to the Nuki app, to prevent potential lockouts if something does not work.