The Nuki Smart Lock is an electronic, retrofit door lock that can be installed on the inside of the door within a few minutes, without screws or drilling. In combination with the Nuki app, it turns the smartphone into a smart key, with access permissions sent to guests for their corresponding booking period.

Copy the Guesty API key

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click icon Integrations to open the dropdown menu.
  3. Select Marketplace.
  4. Click the "Nuki" thumbnail.
  5. At the top right, click Connect.
  6. In the pop-up, click Copy text icon to copy the API key.
  7. Click OK.

Connect Nuki with Guesty

Step by step:

  1. Sign in to your Nuki Web account.
  2. In the sidebar menu, click SHORT-TERM RENTAL.
  3. Click the Connect now button.
  4. In the pop-up box, under "Guesty", click Link.
  5. Under "Guesty Token", paste the API copied in the steps above.
  6. Click Link.
  7. After Guesty listings appear, click on each listing to connect with the device of the property.

Note:

Read more about Nuki here. For more information, contact Nuki Support at b2b-support@nuki.io.

Nuki FAQs

Where can we access the key code shared by Nuki? Nuki updates the code in the {{key_code}} field in Guesty. Find guest key codes in each reservation's folio under the "Reservation notes" section. 

When will the guest receive the code? Can we block the code being sent if the online-check in form has not yet been filled in?

To share the key codes with guests, set up automated messages that include the {{key_code}} variable according to any available filter.

Will the user see in the inbox if the code was sent? If the code is sent via auto message, it will appear in the inbox.

Can we as the management company use only Guesty for Nuki, as long as the owner has the Nuki app?

We recommend that you have direct access to the Nuki app, to prevent potential lockouts if something does not work.

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