Operto

Operto is a leading property automation system for short-term rentals, available globally. Intelligent control of smart devices and a powerful integration with Guesty enables property managers to optimize operations and provide an outstanding guest experience.

Features include:

• Automated keyless entry, with unique access codes for each guest and team member.
• Intercom solution that provides fob-less access into apartment buildings.
• Real-time alerts when guests check-in & check-out.
• Monitoring of noise and occupancy to prevent parties and noise complaints.
• Energy management. Save 20%+ off your monthly utility bills.
• Free hardware, zero upfront cost, and a risk-free trial.

It's currently not possible to sync tasks between Guesty and Operto. You will need to decide which task management system to use for your property management needs.

Copy the Guesty API key

Step by step:

1. Sign in to your Guesty account.
2. In the side navigation menu, click Integrations to open the dropdown menu.
3. Select Marketplace.
4. Click the "Operto" thumbnail.
5. In the top right corner, click Connect.
6. In the pop-up, click to copy the API key.
7. Click OK.

Connect Operto with Guesty

Step by step:

1. Sign in to your Operto account.
2. Under Connect to our partners, click Connect.
3. Paste the API Key.

Sharing key codes with guests

In order to share the key codes with your guests you must set up Automated Messages that include the code variable. Follow the steps below.

1. To create or edit an automated message, in the side navigation menu, click Operations to open the dropdown menu, then under Front desk, select Message automation.
2. In your message content, use the variable {{key_code}}. This is the default and recommended option. If Operto was connected to Guesty prior to June 2020, use {{notes_guest}}.

If the code was not sent, follow this troubleshooting guide.