The information in this article is relevant only for Pro users at this time.

Operto is a leading property automation system for short-term rentals, available globally. Intelligent control of smart devices and a powerful integration with Guesty enables property managers to optimize operations and provide an outstanding guest experience.

The features include:

  • Automated keyless entry, with unique access codes for each guest and team member.
  • Intercom solution that provides fob-less access into apartment buildings.
  • Real-time alerts when guests check-in & check-out.
  • Monitoring of noise and occupancy to prevent parties and noise complaints.
  • Energy management. Save 20%+ off your monthly utility bills.
  • Free hardware, zero upfront cost, and a risk-free trial.

Tip:

See what the experience looks like for you and your guests.  

Copy the Guesty API Key

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Setup mode.
  3. Click Integrations, then select Marketplace.
  4. On the Operto thumbnail, click Connect.
  5. In the top right corner, click Connect.
  6. Click the API Key to copy it.
  7. Click Ok.

Connect Operto with Guesty

Step by step:

  1. Sign in to your Operto account.
  2. Under Connect to our partners, click Connect.
  3. Paste the API Key.

Sharing Key Codes With Guests

In order to share the key codes with your guests you must set up Automated Messages that include the code variable. Follow the steps below.

  1. Create or edit an automated message to send to guests based on reservation confirmation or check-in. See more information here.
    • Schedule at least 20 minutes after reservation confirmation to allow time for the variable to populate.
  2. In your message content, use the variable {{key_code}} This is the default and recommended option. See more information here.
    1. If Operto was connected to Guesty prior to June 2020, use {{notes_guest}}.

If the code was not sent, follow this troubleshooting guide.

Tip:

We recommend sending this Automated Message a few hours before the check-in time.

Note:

It's currently not possible to sync tasks between Guesty and Operto. You will need to decide which task management system to use for your property management needs.
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