Aurmur offers a Smart Lock Service and Physical Checkout Button to deliver smooth guest arrivals and turnovers, with unique access codes for each guest.
Follow the instructions below to connect Aurmur to Guesty.

Copy the Guesty API key

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click
  3. Click Guesty Marketplace.
  4. On the Aurmur thumbnail, click Connect.
  5. In the top right corner, click Connect.
  6. Click the API Key to copy it.
  7. Click Ok.

Connect Aurmur with Guesty listings

Step by step:

  1. Sign in to your Aurmur account.
  2. Click Accounts.
  3. Click External.
  4. Click Link Guesty Account.
  5. Under "API Token", paste the API key copied in the steps above.
  6. Click Save.
  7. Click Locks.
  8. Click Listings.
  9. In the dropdown menu, select the Guesty listings to connect with Aurmur.
  10. Click Save.

Set up guest communications via Guesty in Aurmur

Aurmur offers two options for guest communications:
  • Aurmur sends out guest welcome emails.
  • Aurmur uploads the lock codes to the Guesty Keycode field to be used in Guesty message templates.

Step by step:

  1. Sign in to your Aurmur account.
  2. Click Locks.
  3. Click Listings.
  4. Under Listings settings, scroll to "Skip Aurmur Email".
  5. Click Yes.
  6. In the drop-down menu under "Number of days to send out code before check in", select "When Booked".
  7. In the drop-down menu under "Number of hours to wait to process new reservations", select "0".

Sharing key codes with guests

In order to share the key codes with your guests you must set up Automated Messages that include the code variable. Follow the steps below.

  1. Create or edit an automated message to send to guests based on reservation confirmation or check-in. See more information here.
    • Schedule at least 20 minutes after reservation confirmation to allow time for the variable to populate.
  2. In your message content, use the variable {{key_code}}. See more information here.

If the code was not sent, follow this troubleshooting guide.

Note:

Read more about Aurmur here. For more information, contact Aurmur Support at https://aurmur.com/ocontact/.

Was this article helpful?
0 out of 0 found this helpful