Brivo provides vacation rental home automation with the ability to manage hundreds of properties from one cloud-based dashboard. Follow the instructions to connect Brivo to Guesty.
Copy the Guesty API key
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Integrations to open the dropdown menu. - Select Marketplace.
- Click the Brivo thumbnail.
- In the top-right corner, click Connect.
- In the pop-up, click
to copy the API key. - Click Ok.
Connect Brivo With Guesty
Step by step:
- Contact Brivo in order to set up an account.
- Upon request, provide the API Key copied in the steps above.
Copy the Guesty Listing ID
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Properties. - Click the relevant listing.
- Copy the Guesty listing ID from the web address bar.
- The Guesty listing ID is the sequence of numbers and letters after "https://app.guesty.com/properties/" in your browser's web address bar.
- See listing ID highlighted here: https://app.guesty.com/properties/5e5e2f1966046d002dcc00d4/property
- For multi-units, the listing ID needed is the second ID in the URL for the sub-unit, bolded here: https://app.guesty.com/properties/5e5e2f1966046d002dcc00d4/unit/5e5e2f1966046d002dcc017e/property
Paste the Guesty Listing ID
Step by step:
- Sign in to your Brivo account.
- In the left sidebar, click Properties.
- Select the property to sync.
- In the top navigation bar, click Details.
- Click Edit Details.
- In the "Alternate ID" field, paste the Guesty listing ID copied in the steps above.
- Click Save.
Note:
Door codes sent from Brivo will appear in the Other notes field on a Guesty reservation page.
Sharing Key Codes With Guests
In order to share the key codes with your guests you must set up Automated Messages that include the code variable. Follow the steps below.
- In the side navigation menu, click
Operations to open the dropdown menu. - Under Front desk, select Message automation.
- Create or edit an automated message to send to guests based on reservation confirmation or check-in. See more information here.
- Schedule at least 20 minutes after reservation confirmation to allow time for the variable to populate.
- In your message content, use the variable {{notes_other}}. See more information here.
If the code was not sent, follow this troubleshooting guide.
Should you require further assistance, contact Brivo via email at technicalsupport@brivo.com and customercare@brivo.com.