The information in this article is relevant only for Pro users at this time.

LuggageHero offers secure, on-demand luggage storage. Travelers pay a low hourly rate, and all luggage is insured. Luggage storage is ensured and a unique security seal is provided at all LuggageHero locations. Only certified local shops approved by LuggageHero are available on the platform. 

Through this fully automated integration, your guest experience is upgraded while removing a significant point of friction around arrival and departure. Follow the instructions below to connect LuggageHero to Guesty.

Note:

LuggageHero is currently accepting properties in the United States, Canada, and the EU. See the full list of cities here.

Tip:

Use the link in the "Connect LuggageHero With Guesty" section below to earn 15% commission on each paid booking. Guests will also receive their first two hours of luggage storage for free, with no additional cost to you.

Create a Custom Field in Guesty

To create a new reservations custom field, follow the instructions here, noting the following:
Under "Field Name", enter the text Luggagehero.
Under 'Field Type", select Text.

Copy the Guesty API Key

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the icon drop-down menu and select Setup mode.
  3. Click Integrations, then select Marketplace.
  4. On the LuggageHero thumbnail, click Connect.
  5. In the top right corner, click Connect.
  6. Click the API Key to copy it.
  7. Click Ok.

Connect LuggageHero With Guesty

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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Click here.
  2. Insert the API Key in the relevant field.

Note:

LuggageHero will send a customized link to Guesty. The link can be found on the relevant Reservation page.

Tip:

You can include the link in an Automated Message. We recommend setting up an Automated Message which includes the placeholder {{luggagehero}} that will be sent a few hours before the check-in time.

Find out more about LuggageHero in their FAQs. Should you require further assistance, contact LuggageHero via email: support@luggagehero.com
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