Managing your Guesty profile

Manage your Guesty profile settings to control your personal details, contact information, password, and display language.

Open your profile settings

Follow these steps to access your profile settings.

Step by step:

1. Sign in to your Guesty account.
2. In the top-right corner, click the profile icon and select My profile.

Edit your personal information

Under "Details" edit your personal information as follows:

• Mandatory:
  • Enter your first and last name
• Optional:
  • Upload an avatar
  • Enter your title
  • Add notes

  • Create and assign yourself to new or existing group(s).

    To remove yourself from a group click X.

Manage your contact details

Your Guesty profile allows you to manage up to three email addresses, with one designated primary email address. Your primary address serves as your username to sign in to your account, the destination for automated messages sent to you via email, and the email address where system notifications are received if you’re added as a recipient. 

Use the steps below to add, edit, and delete your Guesty profile email addresses at any time.

Under  "Contact details" you will find your email addresses and phone numbers.

Manage email addresses

• To add a new email address: Click + Add email and enter the relevant details.
• To edit an email address: Click the email address you want to edit and update as needed.
• To delete an email address: To delete a primary email address, set another email as primary first. Hover over the email address and click .

Manage phone numbers

• To add a new phone number: Click + Add phone and enter the relevant details.
• To select primary phone number: A blue star marks the primary phone number for the account. To set a different primary phone number, hover over the number and click the star.
• To edit a phone number: Click the phone number you want to edit and update as needed.
• To delete a phone number: To delete a primary phone number, set another phone number as primary first. Hover over the phone number and click

Under "Preferred contact method," select how you want Guesty to contact you from the dropdown menu.

The "Do not disturb hours" field helps team members see your inactive hours. It does not affect how you receive communications.

Change your primary email address

To update your primary email address, follow these steps:

1. Go to your Guesty profile.
2. Remove your current primary email address and click Save changes.
3. Add your new primary email address and click Save changes again.
4. You will receive two emails:
   1. A notification email is sent to your current (old) address for awareness.
   2. A validation email is sent to your new address to complete the process.
      Check your junk or spam folder for an email with the subject line: "Verify your new email address."
      Click Verify email, enter the new email address, and click Continue.
      If you encounter an error, click Forgot password?, enter the new email address, and follow the instructions in the email to create a new password.

Reset your password

Click Reset password to receive a reset password email to the primary email address listed for your account. Follow the prompts in your email to reset your password.

Set your display language

Under "Preferences" select your preferred display language from the dropdown menu. Learn more about changing your display language and regional settings.

Once you are finished configuring your profile settings, click Save changes.